Frequently Asked Questions
Everything you need to know about shopping with Dock Builders Supply.
What is the standard shipping timeframe?
We offer standard shipping across the country, typically arriving within 3-7 business days. Express shipping options are available at checkout for those who need their fashion essentials sooner.
How do I process a return or exchange?
We accept returns and exchanges on unworn items with original tags within 30 days of purchase. Simply visit our online portal to generate a prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Where are your garments manufactured?
At Dock Builders Supply, we partner with ethical factories that prioritize high-quality craftsmanship and sustainable labor practices to ensure every piece meets our premium standards.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking link to monitor your package's journey in real-time.
